Our technician arrives with all necessary professional equipment, a portable hydrogen peroxide encapsulation unit, specialized applicators, groomers, and moisture extraction tools. Before we begin, the technician performs a detailed carpet inspection. We assess fiber type, evaluate high-traffic areas, identify existing stains (particularly pet urine), check for carpet seams and delicate zones, and discuss any special concerns with you.
This pre-cleaning walkthrough takes 10-15 minutes and is crucial. We may recommend targeted pre-treatment for stubborn stains, adjust our process for older carpet or delicate fiber types, and ensure you understand what the finished carpet will look like. Your input helps us deliver exactly the results you want.