Honest Assessment and Professional Results
We guarantee our best professional effort to eliminate or dramatically reduce pet odors—and we back this with our reputation and satisfaction guarantee. However, we believe in honest business practices: some situations may have limitations. Extremely old stains that have penetrated subfloor and structural materials may require additional treatments beyond professional cleaning.
During your initial consultation, we'll honestly assess your situation and explain what's achievable. We won't make unrealistic promises about complete removal of severely set-in odors, but we will deliver professional-grade treatment and transparent communication about results.
Satisfaction Guarantee and Follow-Up Support
If odor issues persist after service, contact us immediately. Many issues can be addressed with follow-up treatments, adjusted approach, or identifying underlying problems (like ongoing accidents in specific spots). We want you satisfied, and we'll work with you to achieve that satisfaction.
Our guarantee reflects our confidence in OxyMagic's hydrogen peroxide encapsulation method. The vast majority of customers experience dramatic odor improvement or complete elimination. When follow-up is needed, we're responsive and professional. Call 763-213-6217 to discuss your specific pet odor challenges and what our guarantee means for your situation.